How do I merge my accounts?

If you have multiple accounts on Acclaim, with different email addresses, merge all of your accounts together under one email address and password. If you do not have access to an email address you'd like to merge, please Contact Us

To merge your accounts:
  1. Log into the account you'd like to designate as your default account on
  2. Navigate to "Manage Profile" from the upper right-hand menu
  3. Navigate to "Account Settings" in the left-hand menu
  4. Click on the link to the right of "Merge Account"
  5. Enter the email address and password of the account you want to merge into the default account
  6. You will receive an email at the email specified in step 5 with an authorization code
  7. Enter the authorization code into the text box and confirm the merge
  8. All accepted and pending badges from the merged account will be added to the default account
  9. The email address from the account that was merged into the default account will be added as a secondary email(s) to the master account.
Email addresses serve as the unique identifier for badge earners. If you delete the email address connected to a badge, the badge will also be deleted. We recommend adding any email addresses to which you might be issued a badge to your Acclaim account.

Please note, whichever email is marked as the default for the account after the merge will be required to log in and/or request a password reset.

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